FAQ

1What is Shamel?

Shamel is a classified platform in Iraq to buy and sell property, car, and plate numbers, and to find and post your jobs. With Shamel mobile and web applications you can: Buy, sell or rent your residential units (apartment, Villa, house, Land, …) Buy, sell or rent your commercial units (apartment, Villa, house, Land, …) Buy and sell your used car, motorcycle and plate numbers Upload your CV and apply for a job in different categories. And post your jobs as an employer in Iraq.

2How do I become a member?

You can sign-in with your social network, email account, and Phone verification credentials.

3Can i use shamel for free?

No payment is required to join

4I've forgotten my password, how can I reset it?

If you forget your password, click on the forget your password, then enter your email account, then click on Submit, check your email account, and then click on the link to enter a new password Then click Reset My Password

5Can I change my login details?

Yes you can change your login details

6How much does it cost to advertise with Shamel?

Shamel offers ad solutions for every budget. Even $10 a day can help increase sales. Consider your budget and decide what is right for your business.

7How can i contact shamel?

You can contact us by : - Email : You can write to us at [email protected] with your account details and clearly explain your inquiry as well as the preferred mobile number to get in touch with you. Our Support Team will get in touch within 24 hours. - Phone : Call us on 07805555155 to speak with a member of our Support team. We are available Sun – Thursday 9am to 5.30pm. - Live chat : If you're having problems logging in, our support team is ready to help you via online chat. We're available 9am-5.30pm Monday to Friday and 9am-5pm on Saturday. - Message : You can message us through one of our social media channels 24 hours a day. -Instagram -Facebook, - Linkedin

8How long are my listings online?

Your listings stay active for one month or until they are sold or you deactivate them.

9How can i sell my items?

Open the app or web and tap on ‘plus’ to list your item in a few steps.

10How can i find an item?

Use the Find screen to browse through items or use search if you are looking for something specific.

11How can i buy an item?

You can use 'Call' or "chat" if you’re happy with the price or 'Make offer' if you want to negotiate.